Personal Data Protection — Information Notice

This notice is provided in accordance with Turkey's Personal Data Protection Law (KVKK No. 6698) and equivalent international standards including the EU GDPR.

1. Data Controller

Pik Otomasyon Elektrik ve Kontrol Sistemleri San. Tic. Ltd. Şti. ("the Company") acts as the data controller for personal data collected through this website, contact channels and business engagements.

Address: Atalar Mahallesi, Bahçetepe Sokak No:1/A, 34893 Kartal / Istanbul, Türkiye
Email: info@pikotomasyon.com
Tax Office / Tax No: Kartal Tax Office · 729 106 3064

2. Categories of Personal Data Processed

The following categories of personal data may be processed:

• Identity data: name, surname, title
• Contact data: email, phone, address, company name
• Customer transaction data: quote requests, order details, project records
• Technical data: IP address, browser, device, log records
• Marketing data: communication preferences, cookie data

3. Purpose and Legal Basis of Processing

Personal data is processed for the following purposes:

• Responding to your enquiries and providing quotations
• Performing contractual obligations
• Conducting field assessments and project planning
• Fulfilling legal record-keeping obligations
• Improving the website and user experience
• Sending marketing communications (with explicit consent)

The legal basis includes the establishment and performance of contracts, compliance with legal obligations, the legitimate interests of the data controller, and your explicit consent where required.

4. Methods of Data Collection

Data may be collected directly via website forms, email correspondence, phone communications, site visits, and through cookies. Information you provide voluntarily is also collected through these channels.

5. Data Sharing

Your personal data may be shared with the following parties only when necessary:

• Authorised public institutions and courts when legally required
• Auditing companies, accountants and lawyers (under confidentiality obligations)
• Sub-contractor and partner firms required to deliver projects (limited to project scope)
• Cloud and IT service providers (under data processing agreements)

Personal data is not shared with any other third party unless it is legally required.

6. Data Retention Period

Personal data is retained only as long as necessary to fulfil the purpose of processing. Once the legal retention period has expired, the data is deleted, destroyed or anonymised.

7. Your Rights

Under applicable data protection laws, you have the right to:

• Learn whether your personal data is processed
• Request information about the processing
• Learn the purpose of processing and whether the data is used in accordance with that purpose
• Know the third parties to whom your data has been transferred
• Request rectification of incomplete or incorrect data
• Request erasure or destruction of your data within the limits of the law
• Object to a result that has been generated solely through automated systems
• Claim compensation for damages arising from unlawful processing

8. Application Procedure

You may submit your requests under the law in writing or via email to: info@pikotomasyon.com. Your application will be evaluated and resolved free of charge within thirty (30) days.

Last updated: 25 April 2026